CharGrid

Support

Need help with CharGrid? Email admin@chargrid.app. Please include your device model, iOS or iPadOS version, CharGrid version, and a short description of what happened. Do not include passwords or other sensitive information.

Quick checks

• Install the latest CharGrid and system updates available to you.
• For sync issues, confirm iCloud Drive is enabled and CharGrid has iCloud access.
• For leaderboards, confirm you are signed in to Game Center.
• Restart the app after changing iCloud or Game Center settings.

Privacy questions

Read the Privacy Policy for details about local puzzle data, optional Apple services, and support correspondence.

Response times

We aim to reply to support requests within five business days.